Returns
Due to the perishable nature of our products, Weather Rock Cattle Co. does not accept returns.
However, customer satisfaction is extremely important to us. If there is an issue with your order, we encourage you to contact us directly so we can better understand the situation and work toward an appropriate solution.
Because every order and circumstance is unique, concerns are handled on a case-by-case basis.
If you experience any issues with your order, please reach out to us at jim@weatherrockcattle.com within 48 hours of delivery and include:
- Your order number
- Photos of the product and packaging (if applicable)
- A brief description of the issue
We truly appreciate your support and the opportunity to make things right whenever possible.